communication

Who, Me, Worry about Malpractice? Yes, You Should!

by Brenda L. Speer on December 13, 2012

It seems that at least once a week my business associate, Danette Lilja, and I experience conduct by our colleagues that causes us to exclaim to each other, “And we worry about committing malpractice!” Based on numerous instances we’ve witnessed committed by other attorneys just in the past few months, I wonder if we’re some […]

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Trials and Tribulations: Client Communication

by Cassandra Netzke on August 22, 2012

I recently sent a demand letter to out-of-state counsel.  I am local counsel, working on the same matter, for the same client.  Why would I need to send a demand letter to my co-counsel, you ask?  That’s a very good question. It’s my policy to update my clients regarding the status of their case, regardless […]

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Facebook Chronicles: Approach to the Inmost Cave

by Barb Cashman on June 8, 2012

Don’t these titles seem to be getting more dramatic sounding as we proceed through the Hero’s Journey? Indeed – in this portion of our journey (yes, remember it’s “how a solo attorney can venture into the wide world of Facebook, overcome fear and obstacles, gain useful insight and skills and emerge triumphant” – just in […]

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Show Me the Money: Best Practices for Getting Paid

by Sara Crocker on May 16, 2012

Whether you’re new to legal practice or long established, you shouldn’t be afraid to get paid, says Aurora-based small firm attorney Jeff Joseph. Communication, clear expectations, write-offs, and payment plans are just a few ways to ensure you’re paid for your legal services. Watch the video with Jeff below. Want to see more? Click here […]

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High-stakes Communication on the High Seas

by Steven Nichols on October 20, 2011

The day before “discovering” the Western Hemisphere, Christopher Columbus did something rather modern. He called a meeting. The trip to dry land had been longer than either Columbus or his crew had expected, and he was facing the real possibility of mutiny. He promised the crew that if they hadn’t discovered land within two days, […]

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