This week we talk about the benefits of using the Sign Out function, chatting with Customer Service, and how our team of editors works to give you the most current information. Also, we include a reminder that we will be closed for Memorial Day. Let’s get started!
Closed for Memorial Day
Casemaker will be closed on Monday, May 27th for the Memorial Day holiday. We will reopen Tuesday, May 28th at 8am EST. We hope you have a great holiday weekend.
Support Chat
Would you rather type than call? You can get help from Casemaker Support by clicking on the Live Chat link in the upper right of the screen from 8 am – 8 pm EST Monday – Friday. You can also email Casemaker at support@casemakerlegal.com
Session Summary and Signing out
Now any time that you have logged in to a web page, be it your Facebook or LinkedIn account, your bar association page or email, or maybe you logged in to pay your water bill. It is always a good idea to log out, for your security purposes. Upon clicking our sign out link you’ll be logged out of the system and provided with a session summary. This is a complete listing of everything you did while logged in, including date and time stamp, and client labels if you performed them while logged in to a client. We highly recommend that you print this page and keep it for your records; because once you leave this screen the information cannot be retrieved. Of course, the searches and documents are stored in your history, but without the indication of when you signed in or signed out so the session summary itself would be lost.
How does Casemaker stay Current
Our headquarters in Charlottesville, VA has ten editors with over 275 years of experience in legal publishing. Data for State and Federal acts are obtained daily. The Acts are analyzed by a state editor, classified and effective dates determined. Then they are processed into the code which includes amendments, enactments, repeals, and re-numberings. The code is then published. Data is converted and delivered to the editorial team within 24 hours of receipt and the Acts are published in Casemaker within 24 hours of receipt. Statutes are updated and published within 7 business days of receipt of the Acts. This means statutes are kept up-to-date throughout sessions; statutes have added editorial value such as linked history lines, effective dates for all states, sections set out twice for postponed amendments, and retention of repeals in most states for historical reference; and materials are quality checked for completeness and accuracy.
That is all for this week! We will back with more tips and tricks next week. Thanks again for making Casemaker a Valued Member Benefit. |
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